Privacy Policy

1. Introduction

Shandong Kayunda Heavy Industry Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business inquiries.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out inquiry forms on our website
• Send us emails or contact us via WhatsApp
• Request quotations or product information
• Subscribe to our newsletter (if applicable)

The information we collect may include: name, email address, phone number, company name, country, and any other information you choose to provide in your message.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Process your requests and provide customer support
• Send you updates about our products and services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• With service providers who assist in our operations (e.g., hosting providers, email services) under confidentiality agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to certain processing activities

To exercise these rights, please contact us at sales02@kayundasemi-trailers.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

10. International Data Transfers

As a China-based company serving global customers, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: